Meet the team

As Chief Executive Officer, James' responsibilities include developing and implementing the Group's strategy.

A qualified accountant with many years of financial management experience, Chris has been with us since 2006. At NAHL Group plc, he works closely with our finance and senior management teams and is responsible for driving the financial performance of the

With exceptional experience in the customer journey, marketing and digital side of our business Will is responsible for the operational management of the businesses in our Consumer Legal Division.

With over 20 years' international experience in HR, Marcus nurtures our values-led and award-winning culture. He drives our talent recruitment, development, employee engagement and recognition programmes across all our group businesses.

With extensive personal injury legal and senior management experience, John oversees the optimisation of the customer journey - from the start of a claim through to final settlement.

Gemma expertly formulates and implements customer-focused strategies across the business to ensure your experience with us is smooth from start to finish.

Encompassing a blend of interpersonal, leadership, and strategic skills, Gemma has excellent change management and collaboration abilities that are put to use, daily.

Craig's leadership plays a crucial role in ensuring the legal department operates effectively, efficiently, and in alignment with the organisation's strategic objectives.

Kelly joined the business in 2010 as a legal support advisor and is now our Legal and Compliance Manager. While overseeing our internal policies, she makes sure our external regulatory and legal requirements are met.

A graduate in law, Matt has many years' experience working in personal injury and has been with us since 2008. At National Accident Law, he works with all our specialist suppliers and partners to make sure we keep our service promises.