Our supermarket accident claims lawyers can help
When out shopping on the high street or supermarket, the last thing we expect is to experience an accident or injury. But if the worst happens and you're hurt in an accident in a public place, it can be difficult to know where to turn - especially if your injury resulted in a long recovery or lost income.
If you had an accident in a shop but were not to blame, we may be able to help you make a supermarket injury claim and gain compensation.
Whether you have had a fall, slip or something else, our expert firm of solicitors can help you get the funds needed to get your life back on track on a no win no fee basis. That means it's likely you won't pay anything if your claim fails provided you have the correct legal protection in place. If you do win your case, your legal fees will be paid fromyour compensation.
Contact us today for a free, no-obligation initial consultation via the form above, online or on . Ask as many questions as you need and know that there's no obligation to continue after the call.
What can cause accidents in shops and supermarkets?
Shops and supermarkets are busy spaces with plenty of moving parts. As a result, there are several ways they can fail their duty of care to customers under the Occupiers' Liability Act 1957.
This states that shops should keep staff, customers and other visitors safe from harm while in store. The specific steps retail businesses must take are set out by the Health and Safety Executive.
If these rules aren't followed, the specific causes of accidents in shops can include:
- Tripping hazards, such as wet floors, broken flooring, discarded objects, or debris.
- Falling hazards, such as poorly stacked products, mannequins or faulty ceiling panels.
- Poor lighting.
- Sharp, exposed metalwork.
Why should I make a shop accident compensation claim?
If you or someone close to you has been injured in an accident at a shop or supermarket and someone else was at fault, making a claim for compensation can help you move past the event and gain a resolution.
Retail businesses have a duty of care to anyone in their stores. If they fail in that duty of care, they should be held accountable. Especially if their action or inaction caused an injury that resulted in negative physical, mental or financial effects.
Making a claim for an accident in a shop can help you recover, compensate for lost earnings or adapt your lifestyle to your injury.
How much compensation could I receive?
Given that injuries sustained in shops can vary significantly, it's difficult to say exactly how much compensation you could get. The type of injury, severity and effects all play a part when we assess how much your claim could be worth.
Our assessments of your potential claim amount are carried out based on the Ministry of Justice's 16th edition of the Judicial College Guidelines. Contact us today to discuss your claim and gain an understanding of what you might receive.
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Is there a time limit for claiming?
If you were aged over 18 when the shop accident occurred, you have three years from the date of the accident to claim. If you lack the mental capacity to make a claim (due to a prior condition or because of the injury), you may be granted more time.
If the accident occurred before your 18th birthday, you have three years to claim once you turn 18.
How to make a shop accident claim
With the help of our expert team of shop accident solicitors, you'll receive all the advice you need to confidently make a claim. The process is simple:
- Call us on or request a call to talk about your claim with our understanding team.
- Our advisors will provide you with a free, no-obligation call where you can talk about your situation, its effects and whether you can make a shop accident claim. Ask as many questions as you need to.
- If you want to claim and we think you can go ahead, one of our lawyers will get in touch.
- Your legal expert will gather evidence, contact the opposing party to let them know you are claiming, and then submit the claim to court.
If your shop injury claim is successful, your pre-agreed legal fees will be subtracted from your compensation, which you'll then receive. If you lose and made a no win no fee claim, you'll pay nothing.
Meet the team
Zebastian Darroch
Legal Support Advisor
An experienced legal support advisor, Zeb gets real satisfaction from knowing he's made a difference that helps the lives of his customers.
View profileMeet the teamCan I make a shop accident claim on someone else's behalf?
Yes, you can. First, under the Mental Capacity Act 2005, you can make a claim on the behalf of someone who lacks the mental capacity to claim for themselves.
And second, you can claim on behalf of a child injured in a shop at any point until their 18th birthday.
If you are claiming on behalf of someone close to you, it's important to have the details of the accident to hand,as this will be crucial to the claim succeeding.
Frequently asked questions...
The litigation friend doesn't have to be legally-trained. They are usually a parent, guardian, family member, family friend, a carer or a professional - a social worker for example. When the Claimant is a child, the litigation friend is often a parent (as long as there is no apparent conflict of interest preventing them taking up the role).
It's a responsible job: advancing the claim on behalf of the Claimant and acting in their best interests. This includes working with us (the Claimant's legal representation), explaining things to the Claimant, dealing with correspondence, making sure appointments are kept, making any necessary attendances in Court and, most importantly, assessing and then deciding on compensation settlement offers.
If your case needs a litigation friend for the Claimant, let us know and we'll be there to help you.
No win no fee means you will only pay your legal team if your claim is successful and you are awarded compensation.
If you win your claim, your solicitor will typically make the following deductions from the compensation you are awarded:
- A ‘success fee' for winning the claim.
- The other side will usually be required to make a payment towards your legal costs and expenses but any shortfall may also be deducted from your compensation.
- The cost of the premium for any legal protection insurance you may have needed to ensure your claim is risk free.
You keep the rest and this will always be the majority of the compensation awarded to you. The deductions we list above will only be made when your compensation is paid. There are no upfront costs and no hidden charges.
When you talk to one of our personal injury experts, we can determine if you have the right cover and help you organise insurance before you make a claim.
Yes, there is a time limit for making an injury claim. Under most circumstances, you will have three years from the date of the accident to make a compensation claim.
Choose National Accident Law for your shop accident claim
For many years, our expert team of solicitors has helped victims of supermarket and shop accidents get the compensation they deserve.
Choose us and we'll work for you every step of the way, answering any question you have, ensuring you're totally at ease and handling all the technicalities.
Call us on or with our online form to get your free consultation. If you don't want to continue with your accident in a shop claim, you have no obligation to.