Hotel, restaurant & bar accident compensation claim solicitors

How do I know if I can make a hotel, restaurant or bar personal injury claim?

You could be in a position to make a hotel, restaurant or bar personal injury claim if:

• You have suffered from a personal injury in a hotel, restaurant or bar in the last three years.
• You were owed a duty of care by another party. The Occupiers' Liability Act 1957 states the duty of care that occupiers of a premise owes to visitors. In the instance of a hospitality-related incident, the owner of the hotel, restaurant or bar would be the party responsible for this duty of care.
• The other party was negligent and breached their duty of care. In this instance, the correct safety protocols may not have been followed on the private premises where the accident occurred.

If you are considering making a claim and want to know if you could receive hotel, restaurant or bar injury compensation, we can talk to you about whether your case could be progressed.

What causes a customer injury in a hotel, restaurant or bar?

Staff working in hospitality are carefully trained so that they can provide a safe and efficient service for customers. While there are legal requirements in place, not all establishments meet these requirements and, of course, accidents do still happen.

Some common situations that can result in an incident in a hotel, restaurant or bar include:

• Food poisoning: If you're consuming food or drink on private premises, you are placing your trust in the occupier to ensure that hygiene and food safety standards have been followed.
• Burns and scalds: In fast-paced hospitality venues, customers are often exposed to hot food and drinks, which can lead to serious burn injuries.
• Slips, trips and falls: From slippery surfaces not being marked with a sign to equipment not being tidied away, accidents can happen when you least expect it.
• Poorly maintained stairs and elevators: Guests of a hotel or another hospitality establishment need to be able to move safely around the building.
• Overcrowding: If a hospitality venue is overcrowded, this can result in people becoming crushed or trampled if things get out of control.
• Inadequate lighting: If part of the establishment is poorly lit and walkways aren't clear, this can lead to a personal injury.

What are some common hotel, restaurant or bar injuries?

An injury to a customer in a restaurant or another hospitality venue can be serious. They can range in severity and, as a result, your restaurant, hotel or bar injury compensation can vary, depending on how much the damage has impacted your everyday life.

Common injuries that can arise in a hospitality establishment might include:

• Head injuries, including concussion
• Burn injuries
• Deep cuts and lacerations
• Injuries to tendons, soft tissue and ligaments
• Broken bones
• Back injuries

Beyond physical injuries, a serious accident can take its toll on your mental wellbeing. It isn't uncommon for people who have suffered from a hotel, bar or restaurant injury to also suffer with anxiety or PTSD as a result.

It's impossible to predict whether you will suffer from long-term injuries but remember that, if it's been less than three years since your accident, you could seek out a restaurant injury settlement or compensation for an accident in another type of hospitality establishment.

In serious cases, injuries can cause long-term damage that can hinder your lifestyle. You might have to miss work to attend regular medical check-ups or you may not be able to work at all. If your restaurant, bar or hotel accident injury compensation claim is successful, your settlement will reflect the lifestyle changes you're experiencing.

Have you experienced an injury in a restaurant, bar or hotel? If this wasn't your fault, you can speak to our team if you decide you want to make a compensation claim. Our experts will be on hand to support you through the process.

How much compensation can I claim after a hotel, bar or restaurant injury?

If you've been injured as a customer in a hospitality venue, it's only right that you seek compensation.

The amount of hotel, restaurant or bar injury compensation you could receive will depend on several factors. The amount of pain you have suffered, as well as any financial impacts, will be taken into account, such as an inability to work.

These factors will be split into two categories:

• General damages - These are used to compensate for pain and suffering.
• Special damages - These can vary but include things like lost earnings and loss of income. If you aren't entitled to sick pay while recovering and are unable to work, this will be taken into account.

There's no straightforward answer on how much personal injury hotel, bar or restaurant compensation you could receive as so much is dependent on the particulars of your case. However, you can view the Judicial College Guidelines to get an idea of what the total might look like if successful.

You can undergo a free, no-obligation consultation in which our team will listen to you and learn more about what you have experienced. From here, the wider impact of your injuries can be established, as well as any supporting evidence that may be required to help build your case if you're considering suing a hotel, restaurant or bar for injury.

Every case is different, and we understand this. We also understand that you may have undergone serious trauma and that making this claim can feel like a daunting prospect. Our hotel, bar and restaurant accident lawyers are experienced in handling intricate cases of this nature and are here to support you at every step of the way. To make a claim, call us on or request a call back at a time that suits you.

How can hotel, bar or restaurant injury lawyers help?

Our team and personal injury restaurant, bar and hotel solicitors are here to help make sure your compensation amount reflects the damage caused. At National Accident Law, we're experienced in helping our clients through complex cases, which we hope makes you feel more at ease.

You can contact us for a free, no-obligation consultation. Following this, our team will be able to advise on whether you could claim, and receive a hotel, bar or restaurant injury settlement. From there, you can decide whether to continue.

If you want to proceed, contact us on or request a call back at a time that suits you. Otherwise, you can start your claim online.

Why make a personal injury hotel, restaurant or bar compensation claim?

Depending on its severity, incurring a personal injury in a hospitality setting can be a life-altering event. You may not be able to do the things you were ordinarily able to do. Not being able to work and therefore support yourself financially can be a serious threat to your livelihood. Even if you remain working but have to frequently attend medical appointments or pay for treatment, this too could compromise your financial situation.

A hotel, bar or restaurant accident claim means that, if you were injured and it wasn't your fault, you could receive support not only to help with financial losses but also to compensate for the pain and suffering you have experienced. It can also prompt hotel establishment owners to take health and safety regulations more seriously. Even seemingly small injuries can be an indication of more substantial damage that might have occurred.

Could I receive a restaurant injury settlement due to poor food hygiene?

While food poisoning may not be viewed in a way that's as severe as a serious physical customer injury in a restaurant, it can still be a very serious matter leading to further ill health that compromises your lifestyle.

If you have sustained a serious illness or injury as a result of poor food hygiene or food poisoning, you may be eligible to make a restaurant injury claim. You would need to be able to prove that your illness was caused by this. Hospitality venues have a responsibility to follow food hygiene standards set out by the Food Standards Agency.

The FSA estimates that there are around 2.4 million cases of foodborne illness every year, which has increased since the 2009 estimate of approximately one million.

Are hospitality establishments to blame for electrical faults?

In short, yes. Hospitality venues have a responsibility to maintain the building itself, including its electrics. Unfortunately, accidents and even fatalities have happened in the past due to faulty electrics. Electrical-related personal injuries can typically lead to nerve damage, for example, which can drastically alter your lifestyle.